Hi Kris,
Thanks for reaching out. I'm sorry to hear that you haven't received your order yet. I'm here to assist.
According to the tracking information, it was delivered on December 13 at 3:00 P.M.at Mailbox.
As our free 2-day shipping promotion is still valid until today, please confirm your address, and I'll proceed to reprocess a replacement for you.
If you have any other questions or concerns, feel free to reach out. We're here to assist you.
Best regards,
Jane
RIO Customer Service
On Mon, Dec 18, 2023, at 05:42 PM, Reach International Outfitters <contact@reachinternationaloutfitters.com> wrote:
Hello,
Thanks for reaching out, our team will get back to you soon regarding the following request:
Subject:
Track Order
Message:
#AUWYZ8OUH
The Support team
On Mon, Dec 18, 2023, at 05:37 PM, Kris Mclaws wrote:
Track Order ------------------------------- #AUWYZ8OUH
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